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Maktab

ERP

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The Significance of
Maktab ERP By HEC

‘Maktab’ is an Arabic word meaning ‘primary school or a place of study,’ children here learn how to read, write, and were also taught basic to advance levels of grammar. However, there are also Islamic studies and recitation of the Holy Quran included in the ancient Maktab’s syllabus. The Maktab tradition began during the Ottoman Empire and continued through the Austro-Hungarian Empire and remained in place even after the founding of former Yugoslavia to present-day Bosnia and Herzegovina.

Till the 20th century, mosques were the only places of mass education in the Islamic world. However, with the appearance of modern primary schools, the number of Maktabs has decreased significantly, although these traditional structures remain active to guarantee new generations to receive adequate religious training. Once the Astrolabes datacenters’ operations are initiated, the concept of ‘Digital Maktab’ will be activated in a systematic way.

HEC’s digital Maktab will be Pakistan’s first comprehensive cloud-based sustainable education management solution that is both unique and having limitless possibilities for the educational institutes in Pakistan and beyond enabling these to retrieve key real data about students and faculty in minutes.

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Key Functions/ Applications

Maktab by HEC will offer the following end-to-end campus management systems:

  • Administration and Operations Management
  • Accounting and Finance Management
  • Human Resource Management
  • Inventory Management
  • Supply Chain Management
  • Learning Management Systems 
Scalable Data Center Solutions
Powering Institutions
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The Benefits of Maktab to Pakistan’s HEIs
and Beyond

Multi-tool Integration

Maktab will offer a wide range of integrated campus management tools and applications to manage the entire student lifecycle, from admission and operations to degree completion and attestation.

Student Relationship Management

Maktab will enable HEIs to keep a complete record of all interactions with students, from first contacts to student life completion and beyond as they become alumni and join the professional life having the HEI’s qualifications and degrees.

Process Digitization

Maktab will allow HEIs to digitize even the most complex processes to reduce manual workload, save time and increase efficiency while offering maximum convenience to staff and other stakeholders alike.

Admissions Management

Maktab will allow HEIs to manage the entire admissions process, including capturing digital data from acquisition campaigns, creating online application forms, tracking applications, scheduling interviews and enrollment. This may include sending satisfaction surveys using Maktab.

Personalized Communications

Maktab will empower all the HEIs and their designated staff to personalize communications with each student through email, live chat, text messages, WhatsApp, or other means, for an instant connection and interactive student and stakeholder experience.

Fee Collection and Finance Management

Maktab will offer tools to HEIs based on their tailored needs for managing student payments and finances, including invoicing and payment tracking. This way the HEIs will have no trouble in managing payment cycles while having minimal errors which can be identified almost instantly.

Project and Task Management

Maktab will allow HEIs to create personalized projects and tasks for each student and track their progress individually, in a group or a batch, semester wise and annual basis simply by click. The same will be possible for the faculty as well while the management can easily monitor the performance analytics without having to wait for days if not weeks.

Student - Guardian Support Management

Maktab will offer tools to HEIs that will facilitate them in handling stakeholder support requests across multiple channels, increasing stakeholder satisfaction across the board.

Complaint Management Desk

Maktab will activate a fully active complaint management desk at HEIs that will empower them to respond to any type of complaint from the stakeholders at the earliest without having to go through long intervals or send the responses through traditional mail.

Analytics and Tracking

Maktab will also provide analytics and tracking of all student interactions and performance, faculty performance, allowing HEIs to fine-tune their short and long-term strategy and improve effectiveness using the comprehensive SLCS solution by Maktab.

Cost Savings

By implementing the Maktab solution, HEIs can reduce the need to use multiple tools and applications, which can significantly reduce costs. Further, HEC will offer Maktab solution with free support for two years while the whole service will be offered at significantly subsidized costs.

FAQs

The revamped PERN website will offer a comprehensive service portfolio including connectivity, cloud services, trust & identity solutions, cybersecurity tools, high-performance computing (HPC), and ERP systems—all accessible through a modern and user-friendly interface.
Universities and academic institutions can easily submit connectivity requests through integrated onboarding forms. These forms are directly linked to PERN’s CRM and cloud management systems, enabling faster processing and real-time updates.
Yes, the new platform is designed to integrate with secure financial solutions. Institutions can handle invoicing, billing, and payment processing directly through the website using API-based financial service integrations.
The system is built using modern technologies like Angular (with SSR), OAuth 2.0, and API-driven architecture to ensure high security, mobile responsiveness, and performance. It also includes CI/CD pipelines and monitoring tools for continuous scalability and reliability.
Absolutely. The platform is designed with open API architecture, making it easy to integrate with third-party CRM, CMS, cloud services, and other university systems. This ensures smooth interoperability across all technology layers.
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